Income reconciliation
For firms processing £2–5m in annual commission, the service typically saves between 10–15 hours per month and £10,000–£35,000 per year in direct salary cost.
Save over 240 hours a year with Eddie, our AI income reconciliation agent.
The best example of AI-human hybrid working, EDDIE, alongside human specialists, handles the end-to-end process, from bank statements to management reporting, including every exception.
AI does the heavy lifting. The Jigsaw Tree specialists do the rest.
Eddie automates up to 80% of the income reconciliation workflow: bank statement collection, data cleansing, uploads to your practice management, EDI activation, provider statement matching and final validation. Every step is logged and every action is auditable.
When Eddie encounters an exception, a missing statement, an unmatched transaction or a discrepancy that needs investigation an income reconciliation specialist is alerted immediately. Nothing falls through.
Eddie currently integrates with intelliflo office, with additional platform support on our development roadmap. The service is fully auditable, Cyber Essentials certified and UK-hosted.
Key numbers
- 400+ financial advice firms trust Jigsaw Tree
- 14 years of proven delivery
- 300 years of combined team experience
- 1,000+ month-ends closed annually
- Up to 80% of the income reconciliation workflow automated by Eddie
- Firms save up to 240 hours and £35,000 per year on income reconciliation
- Save on average 10–15 hours per month, with increased accuracy
The problem
Income reconciliation is time consuming and risky. Statements land in different formats, at different times and need to be matched manually. Often, only one or two people know the process. So, when they’re not there, things stall and errors can slip through unnoticed. Firms processing £2-5m in commission spend up to £35,000 and 240 hours a year on it.
What we do
Jigsaw Tree take over your income reconciliation end to end, working inside your own system, your data never leaves it. We act as an extension of your team, not an outsourced black box. Powered by Eddie, backed by our specialist team we deliver AI speed alongside expert human judgement.
The nine steps: What's included
Step 1 Income reconciliation data assessment
Before we begin, we assess three months of your bank receipts to gain clarity on the providers and statement types you are working with. We confirm your practice management system, agree the scope of the service and address any data quality issues that could affect accuracy. This is the foundation everything else is built on.
Step 2 Smart data cleansing
Eddie reads and refines every transaction, transforming raw statements into perfectly structured cash receipt data, automatically identifying dates, transaction types, amounts and provider references.
Step 3 Effortless upload
Cleansed data is uploaded directly into your back office. No spreadsheets, no double entry. Just instant, secure integration.
Step 4 EDI activation
Eddie activates all positive EDIs in your practice management, keeping your system reconciliation ready. Our specialists handle any exceptions that fall outside the automated rules.
Step 5 Intelligent matching
Eddie matches cash receipts to provider statements automatically, handling date discrepancies and parent level matches, with precision.
Step 6 Missing statements
Eddie reviews the bank account and highlights any missing provider statements with the relevant parties.
Step 7 Missing data
Where items do not match due to missing data, Eddie emails the advice firm directly to request the information needed to complete the reconciliation.
Step 8 Human-in-the-loop quality control
When Eddie encounters exceptions, a human is immediately alerted.
Step 9 Final validation
Step 9 Final validation
Eddie confirms all matches have been accepted, closing the loop and the month end, with a complete auditable trail. Management reports including the monthly FCI, Aged Debt and New Business are produced to meet your requirements and can be backdated if also required.
The nine steps: What's included
-
Step 1 Income reconciliation data assessment
Before we begin, we assess three months of your bank receipts to gain clarity on the providers and statement types you are working with. We confirm your practice management system, agree the scope of the service and address any data quality issues that could affect accuracy. This is the foundation everything else is built on. -
Step 2 Smart data cleansing
Eddie reads and refines every transaction, transforming raw statements into perfectly structured cash receipt data, automatically identifying dates, transaction types, amounts and provider references. -
Step 3 Effortless upload
Cleansed data is uploaded directly into your back office. No spreadsheets, no double entry. Just instant, secure integration. -
Step 4 EDI activation
Eddie activates all positive EDIs in your practice management, keeping your system reconciliation ready. Our specialists handle any exceptions that fall outside the automated rules. -
Step 5 Intelligent matching
Eddie matches cash receipts to provider statements automatically, handling date discrepancies and parent level matches, with precision. -
Step 6 Missing statements
Eddie reviews the bank account and highlights any missing provider statements with the relevant parties. -
Step 7 Missing data
Where items do not match due to missing data, Eddie emails the advice firm directly to request the information needed to complete the reconciliation. -
Step 8 Human-in-the-loop quality control
When Eddie encounters exceptions, a Jigsaw Tree specialist is immediately alerted. Every anomaly receives expert attention. It is the best of AI speed, combined with human judgement. -
Step 9 Final validation
Eddie confirms all matches have been accepted, closing the loop and the month end, with a complete auditable trail. Management reports including the monthly FCI, Aged Debt and New Business are produced to meet your requirements and can be backdated if also required.
Throughput-based pricing so no fixed cost barrier for smaller firms
Infrastructure hosted in the UK
Cyber Essentials certified. Your data is never used to train public AI models
Three-month review to confirm the service is working, plus an Annual Review as BAU
What our clients say
Don’t take our word for it
Revenue Management is the lifeblood of financial services. At Greystone we process approximately 180,000 revenue transactions per year. The expertise of Jigsaw Tree has enabled us to achieve significant benefits within a short timescale.
Keith Horner, Financial Director, Greystone Financial Services
FAQs
How much does income reconciliation outsourcing cost for a financial advice firm?
Pricing is throughput-based, determined by your firm’s size, complexity and volume, so there’s no fixed cost barrier for smaller firms, and the service scales as you grow. In most cases, Eddie delivers a lower cost than managing the process manually in-house, whilst doing more, faster and with greater accuracy.
How many hours does income reconciliation take per month?
Firms processing £2–5m in annual commission typically spend up to 240 hours a year on income reconciliation alone. That’s before accounting for the time spent on error correction, discrepancy investigation and management oversight. Outsourcing the process to Jigsaw Tree removes that burden entirely, with the average firm saving 10–15 hours per month.
Who is Eddie, Jigsaw Tree's AI income reconciliation agent?
Eddie is Jigsaw Tree’s AI income reconciliation agent, built to automate up to 80% of the end-to-end workflow. This includes bank statement collection, data cleansing, uploads to your practice management, EDI activation, provider statement matching and final validation. Every step is logged and every action is fully auditable. When Eddie encounters an exception such as a missing statement, an unmatched transaction or a discrepancy that needs investigation, a Jigsaw Tree specialist is alerted immediately. No anomaly is left unattended. Eddie is fully hosted in the UK, Cyber Essentials certified, and your data is never used to train public AI models.
How does outsourced income reconciliation work with your practice management?
Jigsaw Tree’s team works directly inside your practice management. We handle everything from bank statement collection through to management reporting, within your own practice management system. Your data stays in your system at all times. We work as an extension of your team, not as an external vendor operating in a black box. Eddie currently integrates with intelliflo office, with additional platform support on our development roadmap.
Is outsourced income reconciliation safe and compliant?
Yes. Jigsaw Tree is Cyber Essentials certified and Consumer Duty ready. Eddie is fully hosted in the UK, your data is encrypted, and it is never shared or used to train public AI models. Every step in the reconciliation process is logged with a complete, auditable trail, including Aged Debt, New Business and monthly FCI reporting. We carry out a three-month review after onboarding to confirm the service is working as expected, with an annual review as standard BAU.
